How Legal Conditions Apply To Your Account
Our Legal notice explains which conditions apply when you create, use or close an account. We may ask you to complete phone verification before account access, and we use the account details you provide to match wallet activity with the correct account holder. DANA, OVO, GoPay,
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QRIS, bank transfer and virtual account references can appear in account records, but each rail remains subject to its own confirmation and processing checks. We do not describe access as available everywhere: eligibility depends on local law, and we may restrict access where local law permits.
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Read the notice before you open an account, especially if your location, device or payment account changes. If a clause is unclear, contact our support desk through the account help route and include the relevant account detail so we can address the correct policy point.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.